COVID-19

Committed to Your Family’s Safety

As we welcome you back to Sun Country Villas, we’re dedicated to providing a safe, healthy environment for our guests, owners & staff in order to prevent the spread of COVID-19. Following guidelines as recommended by the CDC and the industry standards set by the VRMA (Vacation Rental Management Association), we have developed new practices that achieve the highest standards of cleanliness & sanitization. Our solutions will continue to evolve as we monitor them and continue our focus on the health and safety of our guests, owners and staff.

Additional Safety Measures

• Our existing cleaning programs have been updated to include more rigorous sanitization and disinfection protocols to ensure safety as described by the CDC & the VRMA.
• We disinfect all major surfaces and pay close attention to all high-touch areas, including door knobs (inside and out), light switches, remote controls, arms of chairs, cabinets, appliances, countertops, refrigerator door handles, sliding door handles, toilets, faucets and knobs, just to name a few.
• Our housekeepers allocate extra cleaning time for each home at least 24 hours between the last exit and next entry as reasonable.
• Our staff members follow all PPE best practices by wearing masks, gloves, and/or other protective gear as necessary when entering a vacation rental.

Additional Safety Measures

• Peace of mind. Each of our condos / homes has its own HVAC system. Something you won’t find in a hotel.
• Self Check-in. We provide you with your personal entry code for a keyless entry. No need to stop by our office, you go directly to your condo / home & use the 4 digit entry code to gain access.
• Whenever possible, guests will check into their vacation rental at least 24 hours after the property has been cleaned and inspected by Sun Country Villas.
• Our staff is helping guests resolve any technical or maintenance questions via phone or email before we send a staff member into the homes.
• Non-essential visits by Sun Country Villas are severely limited or restricted.
• All housekeeping /maintenance staff wear mask and are to remain at least six feet about from guests when attending a vacation home.

We look forward to you having you as our guest!